How Priestley Management slashed contact volume in half with Cephai
DOWNLOAD CASE STUDY > Community managers and associations agree that managers’ time is best spent engaging and educating their boards. After all, HOAs and COAs today face complex challenges, and in our 2024 State of the Industry survey, board members cited a lack of education as their top perceived threat. Managers said they’d prefer to […]
Get Ready: Homeowner Associations Must File Under the Corporate Transparency Act
If you’ve been holding your breath that HOAs and COAs would be exempt from filing under the Corporate Transparency Act (CTA), “the time for hoping is over,” says the Community Associations Institute. Associations will have to file since FinCEN has confirmed that associations are considered “reporting companies” unless they are unincorporated associations under state law […]
4 Ways Cephai Makes Pool Season a Breeze for Community Managers
It’s that time of year when school’s out, community pools are opening, and neighbors get to reconnect during the busy summer social season. Many look forward to the easygoing summer months all year, but things aren’t as laid-back for community managers and board members. For them, early summer brings constant pool-related queries from homeowners, endless […]
The Call to Redefine Community
Connecting neighbors by pivoting from mundane to meaningful. The word “community” has two definitions: (1) a group of people living in the same place or having a particular characteristic in common, and (2) a feeling of fellowship with others as a result of sharing common attitudes, interests, and goals. When you think about neighborhoods […]
The Latested Updates on The Corporate Transparency Act
Decoding the Corporate Transparency Act for HOAs and Association Management Companies On March 4th, a federal court ruled the Corporate Transparency Act unconstitutional. That’s welcome news for the association management industry, which argues that volunteer-led civic organizations shouldn’t be held to the same requirements as other corporations and that the law unintentionally impacts community organizations. […]
How Spectrum Association Management Got 130,000+ Homeowners to Adopt its Mobile App
“If you build it, they will come.” This strategy may have worked for Kevin Costner’s character in Field of Dreams, but in the tech industry, we know there’s a lot more to launching a successful product. You must build it and encourage adoption, and the latter can prove challenging for association management companies rolling out […]
Recap and Takeaways | CAI Nationals 2023
So much community. So much fun. CAI National 2023 Recap. Who is still catching up on their rest from CAI National this year? We don’t blame you. The national conference was TEXAS BIG and included a lot of good music, good food, good conversations, and great community. It was an honor for CINC to be […]
How To Maintain Business Continuity Throughout Board Member Turnover
In early 2022, CINC conducted a survey of community managers, management company executives, and board members throughout the country, with the goal of determining the State of the Community Association Management Industry. The feedback and responses indicated several common goals shared by community association trustees, such as rising concerns about maintaining business continuity throughout board member turnover. […]
Confronting Confrontation: 3 De-Escalation Tactics For Condos And HOAs
In early 2022, CINC conducted a survey of community managers, management company executives, and board members throughout the country, with the goal of determining the State of the Community Association Management Industry. The feedback and responses indicated several common concerns for the future of the CAM industry, and highlighted a variety of interesting issues including concerns about […]
How To Reduce HOA Violations Within Your Community
HOA violations: It’s the number one reason why some homeowners have an unspoken (or rather loudly spoken) disdain for homeowners associations. And the people who feel the brunt end of violations woes are the employees of community association management companies who face the highest level of stress and burnout in recent years: the property and community managers, […]