Resources

Resource Center

We stand as the thought leader when it comes to technology in the CAM space. Read our blogs, white papers, research and reports to stay up-to date and inspired.

Our Blog

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four software necessities

Blog

Four Software Necessities for Community Association Management in 2024
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three questions when recruiting talent

Blog

Can’t Hire Good Managers? Ask Yourself These Three Questions
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24 revgen ideas

Blog

24 Ways to Jump-start Revenue in 2024
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Blog

How Spectrum Association Management Got 130,000+ Homeowners to Adopt its Mobile App
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CINCUP 2023

Blog

The Three Biggest Things You Missed at CINCUp 2023
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Blog

Millennials kill everything. Will HOAs be next?
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Case Studies

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Spectrum AM

Spectrum Association Management Catapults Growth through Mobile Innovation

Learn how CINC Systems’ self-service tools helped this association management company stand out from the competition, earn new business, and even create a new revenue stream, solidifying its status as one of the most profitable companies in the industry.
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Edison AM

Edison Stays in CINC with Accounting Services

Learn how Tracy Durham - President and CEO of Edison Association Management - achieved record growth after partnering with CINC Systems and the Accounting Services team.
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secure association management

From Texas startup to community stakehold.

Through CINC Systems and their Accounting Services division, Secure Association Management experienced 635% growth in under ten years.
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key community management

Best-in-class software meets best-in-business entrepreneur.

Learn how Key Community Management combined their service-first approach with CINC’s cloud-based solution to scale their business and achieve long-term career success.
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CEPCO

CEPCO makes the switch.

CEPCO, one of North Carolina’s most experienced association management companies, transformed their business after switching to CINC Systems – proving that sometimes, making the switch in your accounting and property management software truly pays off.
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Lux Management

Boutique Management Company sees 500% growth with CINC

This millennial dream team leveraged technology to be selective with its clientele and deliver boutique-level service from anywhere.
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E-Books

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POPS_Cover

Let’s Talk POPS: People Operations

The rise of employee burnout cannot be understated. Let’s talk about People Operations and why it matters to the community association management industry.
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Ebook_BrandAdoption-1-pdf

Marketing Your Management Company: Brand Adoption

In this guide, we'll review top considerations in a digital world to build client retention and transform a customer into an evangelist. We'll break down how customer service and retention is affected by a digital world and the tools you need to drive communication, engagement, and stickiness.
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Ebook_BrandAcquisition-pdf

Marketing Your Management Company: Brand Acquisition

What sets you apart from the competition? Why do your clients stay with you? How do you deliver a world-class experience? In Brand Acquisition, we’ll help you establish value for your brand as you get down to the sale.
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BrandAttractionEbook-pdf

Marketing Your Management Company: Brand Attraction

In Part 1, we discussed your overall brand story. Now, we need to move on to the laws of attraction in your association management company. In Brand Attraction, we’ll get down to some of the basics behind lead generation and digital marketing tactics to excite homeowners and future HOA clients.
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Brand-Affinity-Ebook_CINC-Systems-pdf

Marketing Your Management Company: Brand Affinity

Who is your company? What is your mission and vision? Why should HOA board members value you? In this e-book, we’ll help you define your company’s brand identity, positioning and targeting to craft the right message for the right ears so that your brand aligns with your dream client.
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Guides

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revenue generation

The Revenue Revolution: Finding New Income Streams in Community Association Management

In today's evolving landscape of community association management, the reliance on base management fees is no longer as sustainable as it once was. Management companies are facing increasing financial pressure as these fees fail to cover the growing demands of their services. In this ever-changing environment, the question that looms large is, "Where can we find more revenue?"  The need to explore innovative avenues for revenue generation has become imperative, leading management professionals on a quest to discover new and sustainable sources of income. This comprehensive guide will offer insights, strategies, and solutions to unlock fresh revenue opportunities within the realm of community association management. 
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Businessman at home, he is working with a laptop, checking paperwork and bills.

Ultimate Buyer’s Guide: Association Management Software

The predicted growth of HOAs in the US creates a huge opportunity for a business like yours. That is why association managers are quickly realizing how imperative it is to invest in software that is capable of not just scaling, but accelerating growth.
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Condo and HOA Emergency Management

Pandemic. Protests. Polar Vortex. What’s next? Here’s how you can build a business continuity plan to stay prepared within your organization.
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Smiling african american team leader sitting at table with colleagues, working on computer at workplace. Diverse young teammates looking at positive economic growth results report at office.

SaaS-Based Solutions will Put You On Cloud Nine

The world today is heavily reliant on technology, so choosing the right software solution for your property management company is crucial. Here’s why a SaaS-based solution is necessary for your company’s growth.
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Portrait young Asian woman developer programmer, software engineer, IT support, wearing glasses look at camera and smile enjoy working at home.

Budget like a Boss: Tips and Tricks for Community Management Executives

Whether you’re new to preparing a budget for your community association or you’ve been here before, here’s a rundown of what you need to do to best prepare your profits for the upcoming year.
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Top Responsibilities of an HOA Management Company

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Infographics

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iStock-1329476208-scaled

Navigating the Complexities of Association Management

In the 2023 State of the Industry Report, we learned a lot about the top needs and concerns that management company executives when it comes to growing their business for the new year. Are you aligned with the common trends, and how will you cool the threats to your business? Read the infographic to learn more
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Financial advisor lawyer consulting mature middle-aged couple showing them debts, bunkruptcy, negative test results, mortgage, divorce certificate contract pension at home indoors

Are the HOAs okay?

Our 2023 State of the Industry Report, which surveyed HOA boards across the country, revealed growing frustration among members – and hard truths for association management companies. Read the infographic to learn more.
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Your Q2 Checklist

The second quarter is finally upon us! With Q2 happening in the Spring, it often feels like a fresh start – and when it comes to business planning for your management company, it should feel that way!
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240_F_244340965_p5a0I0Wlt06GurRnBB9uEN8GPYjXrgFX

22 Reasons To Switch Software In 2022

The best way you can start a new year right is with a software solution that improves employee productivity and morale and keeps your homeowners happy.
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Middle aged female studying at home with books, newspaper and digital tablet pad. Woman reading a book and watching video online on new tech device. Education, modern lifestyle and leisure concept.

2021 Forecast For Community Associations

2020’s impact will continue to affect community associations in major ways, from increased support for remote-working homeowners to enhanced cybersecurity threats. Download the infographic to review some of the biggest 2021 trends to consider within your association
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Teamwork with futuristic interface

Must-Have Industry Innovations In Software

There has been tremendous innovation and growth in the community association management software space over the last several years. Download this infographic to see the three trends we see sticking around for a long time.
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Webinars

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AI HOA

The CINC Tank Presents: The Future of AI and the HOA

AI (Artificial Intelligence) is the hottest topic in tech right now, and CAM professionals are wondering: what does this mean to our industry? Join us as we debunk the myths behind AI, share why AI matters in the CAM space, highlight the importance of security in AI usage, and share what we have incubating in the CINC Tank with regards to AI.
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REthink Homeowner Education

Rethink Homeowner Education | Rethink Community Webinar Series

Our 2023 State of the Industry Report reveals hard truths about board member satisfaction, showing that 56% are not satisfied with their management companies, and much of the reason is because of a lack of education on the industry for board members. Join us as we discuss these primary concerns and how you can transform education for your boards to elevate homeowner living for good.
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Vendor risk in check

Keeping Vendor Risk in Check

Learn more about why vendor risk matter in community association management and CINC's partnership with VIVE Vendor Information Experts.
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Rethink Homeowner Experience Recap for YT and LI (3)

Rethink Homeowner EQ | Rethink Community Webinar Series

Homeowner apathy remains a top concern across board members, industry professionals, & management company executives. How can we apply emotional intelligence to homeowner engagements? What are small, yet impactful, adjustments we can make to improve community morale?
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Rethink Homeowner Experience Recap for Email

Rethink Homeowner Experience | Rethink Community Webinar Series

Board members and homeowners want transparency. An easy way to accomplish transparency with your boards is through technology that offers real time updates from financials to violations to ACC requests.
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Rethink Vendor Management Recap for Email

Rethink Vendor Management | Rethink Community Webinar Series

Vendors and our relationships with them can make or break a community's experience. Excited to have our partners from VIVE and AvidXchange dive into best practices and some of the latest tools to best manage our relationships with good vendors.
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White Papers

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Millenniold

Millenniold: Keeping the New Generation of Middle-Aged Homeowners from Killing Off the HOA

Let's face it - Millennials are climbing up in age. And that means they have greater influence over the HOA/COA industry than ever before. Will Millennials appreciate the community-building efforts of their association, or will they kill off the HOA just like they've killed off so many other industries? Our data, based on survey collection from hundreds of homeowners living in HOAs/COAs across the U.S., will tell you what Millennials need from their communities, how to get them involved in their boards, and why technology is crucial in driving engagement.
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Leading with Awareness and Empathy – How Emotional Intelligence Enhances Community Management

Being smart isn’t enough. Considering the challenges HOAs face when handling bylaws, violations and collections – not to mention the challenges executives face supporting community managers – situational awareness and empathy are crucial to effective communication and leadership. That’s why EQ, not IQ, is the essential factor in leadership.
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Association Management Software Buyer’s Guide

Finding the right association management software solution to power long-term growth can be overwhelming. Download this guide to learn what you should consider before reviewing software options, the latest software trends, how to involve key decision makers, and considerations to take for your homeowners.
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Worksheets

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UVPTemplatePDF-pdf

UVP Template

Now you stitch these items together into a (very) short story.
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SamplePitchDeck-pdf

Sample Pitch Deck

Click here to download our sample pitch deck. Make it your own through team photos, logos, color schemes, and more.
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Marketing-Portal-Worksheet-pdf

Marketing Your Portal

Use the below tools to create customizable marketing assets to showcase your online portal and online payment options through CINC.
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Homeowner-App-Worksheet-pdf

Homeowner App Custom-Designed Marketing Material

A strong prelaunch and launch campaign will deliver superior results in the adoption of your Homeowner and Board App. Use the below customizable marketing materials to get started.
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ElevatorPitchTemplates-pdf

Elevator Pitch Templates

Like we mentioned above, you should have several elevator pitches prepared for a variety of scenarios. Changing up the style of your pitch is an effective way to add variety and cover a lot of ground.
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FindingYourWhy-pdf

Finding Your Why

Build your own Golden Circle, listing out what your company does, how you do it, and why you do it. From here, consider your why when reviewing your company's mission statement
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FAQ

Get Answers to all your questions!

The most commonly asked questions about HOA management are here.

Read our FAQs
Webinar

Rethink Community

If there's anything more true, it's that we need to rethink everything we thought we knew about community association management.

Watch the Series
2023 Report

The State of the Industry

Your guide to knowing what industry professionals like yourself find concerning in today’s market, what your board members are expecting from you, and trends you should be watching for in 2023 and beyond.

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Make Technology Your Competitive Advantage

Gain a stronger foothold in the community management industry by using a powerful, all-in-one platform to increase your speed, efficiency, and growth.

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