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Running a Management Company

In the every-evolving, increasingly competitive community association management, staying informed about industry trends, challenges, and opportunities is crucial for success. That’s why we are so investment in the development of our annual State of the Industry Report. This comprehensive report offers a deep dive into the current state of community association management, providing valuable insights that can shape strategic decisions and drive business growth.

So, is it worth the read? We may be a bit biased here, but here’s the reality: the landscape is changing faster than ever, and it’s important to stay up-to-date on the key findings we present. And keep in mind – this information isn’t coming from us. It’s coming from you.

Here are four compelling reasons why community association management professionals should prioritize reading this report:

1. Industry Bench-marking and Comparative Analysis

2024’s State of the Industry Report provides extensive bench-marking data and comparative analysis, allowing professionals to gauge their performance against industry standards and identify areas for improvement. For instance, you may be concerned with retaining quality managerial talent – and you should be, as our report shows that 39 percent of managers have experienced burnout. But how do these same managers feel they can relieve their burnout, you may wonder? According to them, it comes down to HOA/COA board education and self-service homeowner tools. By analyzing the data provided in our report, executives can make better business decisions for the future of their business and their employees.

2. Emerging Trends and Best Practices

In a rapidly evolving industry, staying ahead of emerging trends and best practices is essential for maintaining a competitive edge. The State of the Industry Report offers a comprehensive overview of the latest trends shaping community association management. For instance, we’re keeping readers up-to-speed on the latest legislation impacting communities, such as the Corporate Transparency Act. We’re also closely monitoring revenue trends, as our report shows over 70 percent of executives believe finding new revenue streams will be essential for prolonged business growth. By staying informed about these trends, professionals can proactively adapt their strategies and offerings to meet the evolving needs of residents and stakeholders. Whether it’s implementing new technology solutions, enhancing community amenities, or refining communication strategies, this report serves as a roadmap for innovation and excellence.

3. Risk Management and Compliance Insights

Effective risk management goes beyond addressing immediate concerns; it involves proactive planning and mitigation strategies for potential future risks. One significant area of concern in community association management is deferred maintenance, which can pose substantial financial and legal risks if not addressed promptly. 2024’s State of the Industry Report offers valuable insights into the risks associated with deferred maintenance and provides strategies for effective management – and for the first time since we’ve been doing this report, deferred maintenance took precedent as a #1 concern over homeowner engagement. By understanding the impact of deferred maintenance on property values, resident satisfaction, and legal liabilities, community association professionals can develop proactive maintenance plans, allocate resources effectively, and mitigate the long-term risks associated with deferred maintenance. This proactive approach not only protects the value and integrity of community assets but also enhances resident safety and satisfaction, ultimately contributing to the long-term success and sustainability of community associations.

4. Strategic Planning and Decision-Making Support

At its core, the State of the Industry Report serves as a strategic planning tool, offering valuable data and insights to inform decision-making at all levels of the organization. Whether it’s setting long-term strategic goals, allocating resources, or identifying growth opportunities, this report provides the foundation for informed decision-making. Armed with actionable insights from the report, community association management professionals can make data-driven decisions that drive business growth, enhance operational efficiency, and elevate resident satisfaction.

CINC’s State of the Industry Report is an indispensable resource for community association management professionals seeking to navigate the complexities of the industry and drive sustainable growth. We’re incredibly proud of the support we receive from CAM professionals across the country in the development of our findings, and we’re honored to know that our report has made an impact within the space.


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