Ed works with our developers as a “voice of the customer” to improve CINC software products to better suit our customers’ needs. Ed’s technical background and leadership experience helps build a better foundation for our development cycle, allowing for a more predictable forecast of enhancements. He works closely with our Training and Support staff to better understand customer needs in order to prioritize development.
Ed spent over a decade as an officer in the United States Navy. His military experience—as a pilot, mission commander, division officer, and department maintenance officer—gives him an incredible insight on policy, process, and maintenance of systems. His management expertise and extensive experience leading teams provides a fresh perspective on CINC’s development process, leading to a more measured approach as CINC continues to strive to provide the best product possible.
Ed holds a bachelor’s degree in systems engineering from the United States Naval Academy.