There’s no reason to beat around the bush: 2020 was a terrible year.

We witnessed a global pandemic, economic crisis, racial injustice, and an ever-increasing divided society. It was such a bad year that we barely noticed the murder hornets.

Despite all of the trauma, however, there’s a lot to celebrate in our community association management industry. Here at CINC, we have taken our brand to the next level in 2020 (and we’re just getting started!)

Here’s a rundown of some of our biggest highlights of 2020, and what’s to come in 2021:

Our Industry Continues to Thrive

Despite 2020 setbacks, our State of Association Management Survey showed that 66% of owners planned to continue growth initiatives. What’s more, homeowner value is up $5.6 billion and the industry is now valued at $177 billion. We’re incredibly grateful to be part of a growing industry, and we’re fired up to do more. In 2021, expect CINC to provide more thought leadership and insightful content to support your business plans, including webinars, business templates, and more. Our next major initiative will begin right after the new year, so be sure to stay connected!

CINC Received a Growth Investment from Spectrum Equity

Technology investors are also recognizing the potential within the community association management industry. Spectrum Equity, a leading growth equity firm that invests in internet-enabled software and information services companies, became our first institutional investor in June 2020. This investment bolstered our ability to add five new executives to the team – including CEO Ryan Davis – and supports us in our abilities to continue significant product development. As we continue to grow, we’re focused on creating and developing a team of industry veterans dedicated to working directly with clients and ensuring their success.

CINC Manager Launched

Speaking of product innovation, CINC Manager launched this fall season. Through hefty collaboration with our group of esteemed clients, we developed a first-to-market mobile solution that ensures property managers can do what they do best – work in the field with their boards and homeowners. From processing violations to completing work orders, CINC Manager gives one the ability to manage everything on the go. Product innovation is just getting started here at CINC – in 2021, expect major advancements to web and mobile portals to make your work life easier than ever.

We Celebrated 15 Years

While we have been growing rapidly and have been recognized for our product experience and dedication to service, we wouldn’t be where we are today without the pioneers who had the vision. This year we were honored to celebrate our 15-year anniversary with founder Bill Blanton. Blanton is a third-generation banker and HOA industry expert who acted on his idea in 2005 to create a service-first organization for entrepreneurial-minded association management companies. We were very fortunate to celebrate our anniversary with a socially distant party, recognizing our employees for their contribution and efforts in driving our results.

We are honored that we were able to grow in 2020, and it’s all thanks to our clients, bank partners, vendors, and dedicated CINC employees. As our society continues to rebuild in 2021 and beyond, we will continue our mission to support our clients in their growth efforts. 2021, let’s go!


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