Cinc in the News

FOR IMMEDIATE RELEASE:

CINC launches industry's first innovation lab, The CINC Tank, to help further innovate the association management industry.

Duluth, GA - CINC, a leading provider of software and services for the association management industry, announces the launch of The CINC Tank. The CINC Tank is an innovation hub for association management leaders to partner with CINC on developing products and services that move the industry forward.

The CINC Tank process is divided into three simple phases - ideate, incubate, and innovate. First, CINC has developed an internal team to ensure ideas received from partners, industry trade organizations, and research and development have broad usage potential that benefits the industry.  If so, the idea will move into the tank where it becomes a developed concept incubated and tested by a committee made up of select CINC customers. Once a concept has been validated and tested, the concept moves into the final phase, innovation, where the concept becomes a product and offered to CINC’s customers.

“This industry has so many smart people with such good ideas.  At CINC, we have reached a size where we believe we can deliver on their ideas in a way the industry hasn’t experienced.  The CINC Tank is the beginning of that,” says Ryan Davis, CEO of CINC Systems. "We believe that by providing a platform for collaboration and innovation, we can create solutions that will enhance the living experience of millions of people. The CINC Tank is a step towards our vision of creating a world where communities are managed efficiently and effectively."

Over the past year, CINC has released more than 80 products and product enhancements, including a reservations module, a payment option for miscellaneous items, and an accounts payable product, CINC VendorPay, allowing customers to pay vendors through any format inside of CINC.

At CAI National in Dallas, CINC Systems revealed their latest innovation in the CINC Tank, CINCit, an artificial intelligence (AI) chatbot. The concept chatbot allows community managers to ask about violations, work orders, and owner balances, all within the CINC Manager app. CINCit is currently undergoing customer validation and testing.

The CINC Tank is open to industry leaders, partners, and developers who are passionate about creating innovative solutions. For more information, visit https://www.cincsystems.com/cinctank.

About CINC Systems

CINC Systems is the largest provider of SaaS solutions for the community association industry. Founded in 2005, CINC Systems became the industry’s first Internet-based integrated accounting and property management system. CINC Systems is backed by founder Bill Blanton, a third-generation banker, and Spectrum Equity. The company serves more than 30,000 homeowners associations and 3 million homes. Learn more at www.cincsystems.com.

CINC Unveils RevStream: The Ultimate Solution for Automating Contract Management

RevStream allows management companies to automatically track all agreements, general ledgers, and expenses within CINC. This feature improves efficiencies, increases transparency, and identifies every revenue opportunity.

While CINC has offered the automation of contracts via addendum billing for several years, the organization is now adding revised reporting capabilities to improve the experience for the executive. Through this feature, executives will see a clear view of where the bulk of their revenue generates and where they have missed opportunity.

"Within the first two months of using RevStream, people kept asking me where all this money was coming from!" said Cinnamon Dusterhoft of William Douglas Management Company. “It truly is a game changer in the industry, as we now have the ability to uncover revenue opportunities without adding to our workload.”

One of the key benefits of RevStream is that it automates invoice creation. After services that should be billed are rendered, invoices are automatically created and posted, which allows management companies get paid without having to ask. This feature saves time and eliminates the risk of missing any payments.

RevStream also offers addendum billing features. Itemized invoices and other billing features, such as per unit and assessment charges, are fully automated. This feature ensures that every charge is accounted for and nothing is missed.

"We understand that management companies have a lot to handle, and the details behind every relationship are extensive," said Ryan Davis, Chief Executive Officer of CINC Systems. "That’s why we’ve created RevStream - to automate contract management and ensure that all billable work is accounted for and collected. With RevStream, management companies can focus on what they do best and not worry about remembering to bill for it."

RevStream is available for all CINC customers with enhanced reporting functionality coming later this year to see year-over-year revenue comparisons and an addendum billing snapshot to understand the percentage of revenue for top billables. For more information, visit https://www.cincsystems.com/revstream.

About CINC Systems

CINC Systems is the largest provider of SaaS solutions for the community association industry. Founded in 2005, CINC Systems became the industry’s first Internet-based integrated accounting and property management system. CINC Systems is backed by founder Bill Blanton, a third-generation banker, and Spectrum Equity. The company serves more than 30,000 homeowners associations and 3 million homes. Learn more at www.cincsystems.com.

CINC Leverages the Power of AvidXchange’s AvidPay Network, Launches Leading and Integrated AP Solution VendorPay

Duluth, Georgia, May 11, 2023 – CINC Systems (“CINC”), the largest cloud-based software company serving the community association management industry, today announced the launch of VendorPay, the first fully integrated accounts payable (AP) solution in the industry that automates the vendor payment process. This new solution offered to CINC clients is powered by AvidXchange, a leading provider of accounts payable (AP) automation software and payment solutions for middle market businesses and their suppliers.

CINC clients made more than 4 million payments in the last twelve months. With VendorPay, backed by AvidXchange’s proprietary AvidPay Network, community management companies can become more efficient by reducing expenses related to processing paper checks, including check fraud related costs, as well as minimizing other manual processes that lead to errors and slowdowns.

“Many vendors want to be paid electronically,” said Chris Millner, Chief Product Officer at CINC Systems. “That way they get their money faster.”

“This is also a win for CINC clients. On average, it costs several dollars to write and mail each check. VendorPay makes that cost go away, while significantly reducing the risk of check fraud. With VendorPay, when CINC clients simply choose ‘VendorPay’ instead of ‘Check,’ the new system takes over – sending an electronic payment if the vendor chose that method or mailing a check if they didn’t.”

“As a customer obsessed company, we are proud to back VendorPay with our AvidPay Network technology to help make CINC Systems customers’ payments process easier and more efficient,” said Brian Thayer, Vice President & Business Line Executive of Community Association Management and Real Estate at AvidXchange. “Now is the time for community managers to start identifying ways to improve efficiency in their back-office and source technology that will help them there so they can focus on the business shifts needed as a result of current macroeconomic pressures.”

With the launch of VendorPay, CINC System’s platform expands its automation capabilities for accounts payable, making it easier for customers to centralize accounting, banking, and community management in one platform.

“This partnership allows our customers to get all the benefits of AvidXchange’s industry-leading payment capabilities without ever having to leave CINC’s interface,” said Shea Dittrich, Chief Revenue Officer at CINC Systems.

For more information about CINC System’s VendorPay powered by AvidXchange, please visit https://cincsystems.com/vendorpay.

Resources

• Learn more about CINC Systems here
• Connect with us on social: LinkedIn, Twitter, and Facebook
• Meet the CINC Systems leadership team here

About CINC Systems

CINC Systems is the largest provider of SaaS solutions for the community association industry. Founded in 2005, CINC Systems became the industry’s first Internet-based integrated accounting and property management system. CINC Systems is backed by founder Bill Blanton, a third-generation banker, and Spectrum Equity. The company serves more than 30,000 homeowners associations and 3 million homes. Learn more at www.cincsystems.com.

About AvidXchange®

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle market businesses and their suppliers. AvidXchange’s Software-as-a-Service (“SaaS”) based, end-to-end software and payment platform digitizes and automates the AP workflows for 8,800 businesses and we have made payments to 965,000 supplier customers of our buyers over the past five years.

Additionally, AvidXchange, Inc. is a licensed money transmitter for US B2B payments, licensed as a Money Transmitter by the New York State Department of Financial Services, as well as all other states that require AvidXchange to have a license.

To learn more about how AvidXchange, and its publicly traded parent AvidXchange Holdings, Inc. (Nasdaq: AVDX), are transforming the way companies pay their bills, visit www.AvidXchange.com.

CINC Systems Announces Partnership with SmartProperty’s Living Reserve Study™

The integration comes at a crucial time in reserves study law for community association management

DULUTH, Ga. , May 2, 2023 /PRNewswire/ — CINC Systems, the largest SaaS-based solution dedicated to the association management industry, has partnered with SmartProperty® to complete an integration like no other in the community management space. Through the partnership, CINC clients will have the opportunity to bring their association reserve studies to life with current financial data.

“This integration is what the industry needs now. States across the country are responding to the tragedy in Surfside, Florida, and imposing new reserve requirements,” said Ryan Davis, Chief Executive Officer of CINC Systems. “We’re excited to work with SmartProperty to improve the industry by integrating reserve spending with accounting actuals.”

On June 24, 2021, the Champlain Towers South collapsed in Surfside, Florida. Gov. Ron DeSantis signed new legislation into law in June 2022 that requires condominiums and cooperatives within the state to impose substantial new structural safety and reserve requirements, including a mandatory reserves study to be completed every ten years. Similar legislation has passed or is expected to pass in several other states including Colorado, Hawaii, Georgia, and Maryland.

Integration Transforms Communication Provided to HOA/COA Boards

By integrating SmartProperty with CINC Systems, clients are able to view the SmartProperty Report®, a real-time financial health report, in their monthly financial packages.

“This report transforms the way HOA and COA boards receive communication from their management companies,” said Chris Millner, Chief Product Officer at CINC Systems. “The data is synchronized in real time between property information in CINC and SmartProperty. This means every decision that a board makes can be made with the confidence that the information provided to them is accurate and up-to-date.”

Data from CINC’s 2023 State of the Industry Report indicates that communication and transparency are critical components in measuring board satisfaction. Fragmented data and reporting capabilities within software solutions leave board members frustrated and significantly contribute to decisions boards make to leave their management companies.

“Through the integration with CINC Systems and SmartProperty, boards receive the exact information needed to make the right decisions for the good of their community,” Millner said.

Reinventing the Meaning of the Reserves Study

“Static reserve studies are obsolete and provide little utility after the fiscal year starts,” says Damian J Esparza, founder of SmartProperty. “Today’s boards require tools that empower them to make informed decisions year-round, providing them with greater peace of mind. So far they have been hindered by only being able to look through a rearview mirror instead of looking forward.”

With SmartProperty’s Living Reserve Study®, fueled by financial data from CINC Systems, boards receive greater visibility into component and maintenance histories, custom funding plans that can be updated on the fly, and the ability to compare their community’s financial health against similar communities.

Empowering the Community Can Save Lives in the Future

“At CINC Systems, the company mission is to make living in a professionally managed community a great experience,” said CEO Ryan Davis. “Creating systems and processes to empower the HOA/COA boards is extremely critical, and that’s why CINC Systems continuously focuses on partnerships that support the boards and homeowners.”

“I am incredibly proud of our integration with SmartProperty,” Davis said. “SmartProperty has reinvented what a reserves study can do to make a positive impact within a community. It’s a transformational innovation that enables board members to make the best decisions for their homeowners and properties. These kinds of software partnerships are critical and in some cases life-saving in community association management, and I’m excited that we are able to provide this to our homeowners.”

Resources

• Learn more about CINC Systems here
• Connect with us on social: LinkedIn, Twitter, and Facebook
• Meet the CINC Systems leadership team here
• Learn more about SmartProperty here

About CINC Systems

CINC Systems is the largest provider of SaaS solutions for the community association industry. Founded in 2005, CINC Systems became the industry’s first Internet-based integrated accounting and property management system. CINC Systems is backed by founder Bill Blanton, a third-generation banker, and Spectrum Equity. The company serves more than 20,000 homeowners associations and 2 million homes. Learn more at www.cincsystems.com.

About SmartProperty

Founded in 2016, SmartProperty is a first-of-its-kind service provider for the community association management industry. SmartProperty is changing the way HOAs and condo associations plan for the future by introducing the Living Reserve Study®. This empowers community associations to take control over the asset management lifecycle and enables boards to make data-backed decisions to extend the life of common area assets and safeguard their community’s future. The innovative solution comes from 35 collective years of industry expertise, and over 20,000 completed reserve studies. Learn more today at www.SmartProperty.com.

SOURCE CINC Systems

CINC Systems Continues to Innovate through New APIs

Duluth, GA / CINC Systems, the largest cloud-based software company serving the community association management industry, has launched an industry-first innovation that will allow the company’s clients to easily take advantage of new technology.

The company started releasing a set of RESTful APIs last year and has grown those to more than 125 APIs.

“There are start-ups trying to help community association management companies with new ways to collect debt, keep reserve studies fresh and manage vendor compliance,“ said Ryan Davis, the CEO of CINC Systems. “But those systems only work well if they have the right data. We believe management companies should easily be able to take advantage of those innovations, as well as services offered by innovative companies that serve all types of small businesses. Our new APIs allow our clients to do just that. They can move the data seamlessly from CINC to these other programs. It’s a groundbreaking day for us and the industry.”

While CINC has been in the business of integrating with partners for several years, these have historically been one-to-one integrations.

“As we saw the number and types of solutions in our industry grow and observed that some of our large customers wanted to integrate with proprietary applications that they had built, we made the strategic decision that we wanted CINC to be a more open platform,” said Chris Millner, Head of Product Management at CINC Systems. “While we offer a very broad set of solutions, we are not trying to be all things to all people, and we recognize that our customers want flexibility and more choice in their solutions.”

The more than 125 APIs cover the most in-demand parts of the application that enable clients to better service their homeowners. Example use cases include integration with contact center solutions, ticketing solutions, vendor management solutions, resale documents providers, and reserve studies analytics.

Peter Yang, the Chief Technology Officer at CINC Systems, has more than 20 years of experience developing SaaS-based platforms in the insurance, risk, and fintech industries. From his perspective, community management has the largest set of complexities needed within API configurations that he has ever seen – and as a result, a robust set of RESTful APIs is a necessity.

“The greatest software platforms in the world are open platforms,” he said. “And now CINC is the only open platform serving community association management companies.”

“The fact is, our industry won’t stop evolving,” said Shea Dittrich, SVP of Sales and Marketing at CINC Systems. “That means that modern software solutions need to make third-party integration as simple as possible. We’re thrilled to offer this solution to our clients so that industry innovation can continue.”

Resources

• Learn more about CINC Systems here
• Connect with us on social: LinkedIn, Twitter, and Facebook
• Meet the CINC Systems leadership team here

About CINC Systems

CINC Systems is the largest provider of SaaS solutions for the community association industry. Founded in 2005, CINC Systems became the industry’s first Internet-based integrated accounting and property management system. CINC Systems is backed by founder Bill Blanton, a third-generation banker, and Spectrum Equity. The company serves more than 20,000 homeowners associations and 2 million homes. Learn more at www.cincsystems.com.

CINC Systems, the largest software-as-a-service solution dedicated to community association management, has launched an integration with Vendor Information Verification Experts (VIVE), the industry’s leading vendor compliance software.

This integration will enable CINC clients to seamlessly share and update vendor information and insurance records between the systems, streamlining vendor management across the two solutions.

Reducing risk — and time — for management companies

“In an environment of continually increasing insurance costs for communities, the importance of risk management has grown,” said VIVE CEO Joe Bushey. “Managing that risk involves more than just collecting certificates of insurance; it’s ensuring that all information related to that vendor has been properly vetted by risk management professionals and ensuring that information is kept current on an ongoing basis. With today’s tightened labor market, finding internal resources to handle this time-consuming task is harder than ever. That’s where VIVE comes in.”

VIVE handles all aspects of vendor registration and vetting. Integrated with CINC, management companies can know whether a vendor is verified at any given time. In addition to its core vendor compliance services, VIVE offers a suite of vendor management tools, including a fully-automated request-for-proposal platform that costs nothing for vendors or management companies to use.

“It was very important for us to have a seamless integration with CINC Systems,” Bushey said. “It gives us the opportunity to work with some of the fastest growing management companies in the country. What’s more, the company has a near 100% client retention rate; we’re offering a free service to clients who are already using a best-in-class system, making it a win-win situation for all of us.”

Two solutions tailor-made for the industry

Launched in 2017, VIVE is the association industry’s first bespoke vendor compliance solution, boasting an executive staff with more than 80 years of combined experience in the management and support of community associations. VIVE serves more than 90 management companies and has registered more than 25,000 vendors.

“I’m passionate about the work we do at VIVE because I saw in my own management company that we simply didn’t have the resources to do compliance properly,” Bushey said. “My goal since day one has been to make a product that solved the problems I saw first-hand.”

VIVE’s history closely matches the history of CINC Systems, which was founded in 2005 after third generation banker Bill Blanton recognized the need to provide management companies with a software solution that better served homeowners through technological efficiency. Because of CINC’s dedication to innovation, the company has quickly added over 20,000 to their portfolio, making it the largest SaaS-based solution in the industry.

“Both CINC and VIVE care deeply about the experience homeowners have within their associations,” said Ryan Davis, Chief Executive Officer of CINC Systems. “It’s our dedication that makes our partnership so strong.”

Assessing Risk Seamlessly and Efficiently

“We take security very seriously at CINC,” said Davis. “Risk and compliance management are extremely important measurements of security within community management, which is why we are so excited to work with VIVE.”

In line with its dedication to supporting the homeowner experience, the executive team at CINC Systems works relentlessly to build partnerships and integration strategies with key partners in the community management space. “CINC has developed an extensive set of APIs that enables top-notch vendors like VIVE to easily integrate into our platform,” Davis said. “We are committed to being the one-stop shop where our clients can come to get everything they need to run their business — whether it’s directly from us or from one of our integrated partners.”

Through the integration, clients of CINC Systems will be able to track and flag compliance of vendors, standardize vendor onboarding and satisfaction, view and track all aspects of a vendor’s compliance requirements, and automate vendor document management. “The integration keeps security top of mind for management companies while keeping the process simple and seamless,” Davis said.

CINC Systems, the largest SaaS-based solution dedicated to community association management, launched CINC Manager 4.0 today for all iOS and Android devices. The mobile application – which was already the first of its kind in community management – now fully empowers managers to oversee their properties on the go.

Community Management Wherever, Whenever

“Community Managers have a tough job and an extremely challenging schedule,” said Chris Millner, Head of Product Management at CINC Systems. “They’re often running from one property to the next, completing home inspections and attending board meetings. As they’re addressing violations and managing work orders, all that data needs to continue to flow with or without an Internet connection. That’s now possible with CINC Manager.”

The newest version of CINC Manager can toggle between online and offline mode so that community managers are able to complete property inspections and communications even if they are in areas with spotty cellular coverage. Some of the newest features include:

• The ability to pause, interrupt and resume data downloads on a per property basis
• The ability to download data from hundreds of properties at once
• A seamless data sync that improves accuracy and efficiency
• Improved error handling and logging

Commitment to Mobile Innovation

The on-the-go nature of property management means creating tools designed for an office is impractical. That’s why CINC Systems is dedicated to mobile-first design and innovation.

“Whenever we design tools for community and property managers, our goal is to enable them to complete their work from their mobile device, with or without a good connection,” said Ryan Davis, Chief Executive Officer. “We’re the only solution in the industry that offers such a seamless online to offline experience, and that’s why this is truly a game changer.”

To learn more about the features behind CINC Manager – and to learn more about CINC’s mission to make living in a professionally managed community a great experience – visit our landing page here and ask for a customized demo.

Bill Blanton, the founder and chairman of CINC Systems, has been recognized as one of the Georgia Titan 100, a premier honor for business leaders. The honor was announced Feb. 22, 2022.

“This is a well-deserved honor for a true pioneer,” said Ryan Davis, Chief Executive Officer at CINC Systems. “Bill’s expertise in technology, real estate, and banking allowed him to identify a need for comprehensive software to help homeowner (HOA) and condominium associations management companies to better serve their communities.

Beyond being a visionary, he’s also an incredible mentor, and is directly responsible for the career growth of many influential leaders within the industry.”

As a third-generation banker, Mr. Blanton recognized the value of homeowners associations to financial institutions. His desire to develop better community experiences is why he launched CINC Systems in 2005 – the first internet-based solution for accounting and property management in the industry. The company still sets itself apart with deepest bank integrations of any software in the industry. Those integrations create numerous efficiencies for the HOA management companies utilizing CINC.

“Because of Mr. Blanton’s leadership, CINC Systems has built a client base that is incredibly loyal and grateful for the ways in which the company has helped them grow their management business,” said Mike Farrell, Managing Director of Spectrum Equity. “It’s one of the many reasons why we invested in Bill and CINC Systems.”

The Titan 100 is a premier program that recognizes 100 CEOs and C-level executives in various regions, including Colorado, Philadelphia, Phoenix, St. Louis, and Georgia. The Titans of industry are selected based on their leadership, vision, passion, and influence within their field. The select group of Titans are recognized in various publications and have the opportunity to connect with one another through private events and roundtables.

“Those who are chosen in the Georgia Titan 100 represent an incredible group of leaders who are making a huge impact,” said Darren Pettapiece, Program Manager at TITAN CEO. “I’m very excited that we were able to showcase Mr. Blanton through his leadership at CINC Systems.”

CINC Systems, the country’s leader in SaaS-based platforms for the community association management space, today announced it has completed the acquisition of HOAst, Inc., bringing together the No. 1 software platform with the No. 1 e-voting platform for HOA/COAs.

The acquisition means that for the first time in the CAM industry, an e-voting platform for HOAs and COAs will be fully integrated into a software solution for associations, providing greater efficiency for e-voting than homeowners have ever experienced. Homeowners and HOA/COA board members will be able to sign on to e-voting just like they do via CINC Systems, so all their needs are in one single location.

Combination to supercharge digital transformation in the HOA/COA space

“At CINC, our number one priority is to make living in a professionally managed HOA a great experience,” said Ryan Davis, CEO of CINC Systems. “We do this through state-of-the-art technology that improves efficiency and execution of homeowner priorities. We’re excited to put this tool in the hands of our clients and, in turn, their associations.”

Elections can be challenging. Associations need to reach a quorum, ensure the perception of integrity, and make sure homeowner voices are heard. States are increasingly allowing digital voting in HOAs because paper voting procedures are timely and costly, which can be a hardship to both the board and their association management company.

Other e-voting solutions in the market are fragmented, which leads to increased risk for fraud and lengthier times to complete agreed upon actions. With other voting solutions, boards and management companies are forced to email their voting provider every time someone moves into and out of the community.

“Our partnership with HOAst transforms the e-voting space because we take the headache away from homeowners and boards, and we give them the ability to achieve quorum in a manner that is safe, fast, and efficient,” Davis said.

HOAst brings e-voting efficiency for every CINC Systems user

With HOAst, CINC Systems will be positioned to play an even greater role in providing electronic solutions that drive efficiency, enabling homeowners across the U.S. to achieve quorum without disorder.

“Oftentimes when a board needs to vote on a project – from levying assessment increases to granting exclusive access to common areas – it can be very challenging to achieve quorum, even in an electronic solution,” Davis said. “Excel files are imported and exported out of several different systems, and it’s very time consuming to compile the votes. That leads to questions about election integrity. Through our acquisition, boards can achieve quorum within a fraction of the time. This leads to faster execution of initiatives within an HOA/COA, improving homeowner satisfaction and the reputation of an association management company.”

HOAst to scale and further its mission as part of CINC Systems

As part of CINC Systems, HOAst will be positioned to accelerate and extend its mission of providing a safe and secure online voting solution. “It’s a new and exciting time for HOAst,” said Elieen McCrady, President of HOAst. “Our deal with CINC enables us to provide our solution to more boards across the U.S., ensuring that more homeowners are able to have their voice heard within their community.”

Guidance

With the completion of the acquisition of HOAst, CINC Systems will be offering the e-voting solution to all CINC clients at a wholesale rate. CINC intends to showcase the solution to users at its annual user conference, CINCUp, on Sept. 13. Community association management companies who offer CINC to their boards and homeowners will be able to distribute the solution following its launch at CINCup.

All HOA/COA boards and community association management companies are welcome to learn more about the latest trends in e-voting and why CINC and HOAst’s solution works for them at a live webcast through CINC Systems, to be held in October.

Duluth, GA / February 25, 2021 /

CINC Systems, the largest provider of software to the association management industry, announced yesterday a significant addition to its banking business development team.

Greg McCrery, who has built a career on working collaboratively with banks, joined CINC Systems as Vice President of Business Development. Greg will report directly to CINC Systems Chief Operating Officer Robert McCullar and largely focus on the company’s Paygami solution.

Paygami is the only treasury management solution designed specifically for the association management industry.

“At the rate our Paygami business is growing, it’s important we have someone who can work collaboratively with banking partners to ensure they and their management company clients get the most from the solution,” said McCullar, who – as COO – serves as the general manager of the Paygami business. “Greg has significant experience collaborating with banks to help them get the most of new technology.”

McCrery joins CINC Systems after working at Equifax, where he oversaw several growth initiatives. He also previously worked at Cardlytics, Fiserv and FIS Global, to which he sold a consulting firm he co-founded.

“I like helping banks take advantage of technology,” McCrery said. “CINC Systems provides the perfect opportunity to help banks more effectively serve their valued, deposit-rich community association clients.”

Since its founding 15 years ago, CINC has offered its partner banks the ability to efficiently bank homeowner and condominium owner association clients through a tight integration to its accounting and management software. More than 16,000 homeowner’s associations use that platform.

The recent addition of the Paygami product, which CINC Systems takes to market through banks, allows banks to take advantage of that tight integration even when clients don’t use CINC Systems’ accounting and management software.

Paygami was founded to solve the critical need that management companies who run community associations need a digital banking solution designed to meet the unique challenges of managing hundreds of accounts and capable of easily and automatically ingesting statements, check images and other data into their accounting software. They also need to be able to accept payments and provide homeowners with easy-to-use web sites and apps to make those payments.

McCrery will work with partners and bring aboard more banking partners looking to use one or both solutions.

“By the middle of this year we’ll be helping banks manage hundreds of millions of dollars in deposits through Paygami,” McCullar said. “With Greg’s arrival, those banks and the next wave of new partners will be in good hands.”

Duluth, GA / February 8, 2021 / CINC Systems, the largest provider of SaaS-based solutions for the community association industry, released on Feb. 8 a first-of-its-kind guide to help association management companies protect homeowner data during a time of prevalent cybercrime.

Based on extensive cybercrime research, consultation with experts in cloud cybersecurity, and customer feedback regarding their biggest concerns, Insecurity: The Alarming Costs of Data Breaches in the Homeowner Space was created with the goal that any U.S.-based community association management company would know how to detect and prevent a cyber attack. In partnership with Wintrust Financial Corporation and Cloud Security Alliance, the company will also host a live event Tuesday, Feb. 16 at Noon EST to discuss its findings and threats that affect the homeowner.

Derek Greene – President and CEO of Community Association Management, Ltd. and a longtime CINC client – knows how critical cybersecurity is in the community association industry. “Cybersecurity is important for our industry to understand because it encompasses everything that pertains to protecting our sensitive data, whether that’s client information, homeowner information, financials, banking, or anything in between. If any of this data is compromised, it can only spell disaster.”

“This industry is a logical target for cybercrime,” said CINC System’s Chief Executive Officer Ryan Davis. “Not only do HOAs and COAs store sensitive homeowner data, but many use multiple fragmented software systems that can easily be compromised.” Cybercrime has surged in 2020, in part because of cybercriminals taking advantage of remote working conditions. “From a 282 percent increase in account takeovers to a 63 percent increase in never-before-seen malware variants, one should be extra cautious with their data and highly considerate of how their data is protected by their software company.”

The launch of the guide coincides with CINC Systems, which was already a leader in data security in the association management space, launching numerous new protections for the more than 16,000 HOAs served by its software. Such protections include multi-factor authentication, dynamic code setting, and endpoint monitoring, to name a few.

CINC Systems is so focused on protecting homeowner data that it recently became Veracode Verified. With Veracode Verification, their security program is backed by one of the most trusted names in the industry. CINC is the only community association management software company that is Veracode Verified.

The new measures and comprehensive guide come at a key time, as the whirlwind of events in 2020 left the door wide open for new cybercriminal threats. “While businesses scrambled to work remote and pivot financial projections during the pandemic, cybercriminals around took tremendous advantage,” said Shea Dittrich, Senior Vice President of Sales & Marketing at CINC Systems. “One aspect that makes our research unique is that we focus heavily on the trending threats for 2021 as a result of 2020. We don’t waste time revisiting past cybersecurity threats. We focus solely on the here and now.”

When it comes to cybersecurity, one of the biggest threats in the community association industry relates to faulty, outdated software that is prone for an easy hack. “We are acutely aware of the detrimental impact a faulty third-party system can have on our data,” said Anthony Dister, Senior Vice President of Wintrust Financial Institution, a partner of CINC Systems. “As a software system transfers finances and homeowner payment data into our system, there is also the potential to transfer a virus into our system.”

Knowing this, CINC is committed to providing customers with a solution and support system that prevents a cyber attack before it becomes a threat. “Cybersecurity isn’t just about creating a secure product,” said CINC System’s Chief Technology Officer Peter Yang. “It’s about supporting that product through an environment that regularly detects and monitors threats and exercising policies and procedures that ensures every employee is committed to executing best practices.”

CINC Systems will continue to provide industry professionals research and guidance on cybersecurity protection as threats continue to evolve.

Follow CINC Systems updates to stay abreast of the latest in cybersecurity as well as other important topics that affect the community association landscape.

There’s no reason to beat around the bush: 2020 was a terrible year.

We witnessed a global pandemic, economic crisis, racial injustice, and an ever-increasing divided society. It was such a bad year that we barely noticed the murder hornets.

Despite all of the trauma, however, there’s a lot to celebrate in our community association management industry. Here at CINC, we have taken our brand to the next level in 2020 (and we’re just getting started!)

Here’s a rundown of some of our biggest highlights of 2020, and what’s to come in 2021:

Our Industry Continues to Thrive

Despite 2020 setbacks, our State of Association Management Survey showed that 66% of owners planned to continue growth initiatives. What’s more, homeowner value is up $5.6 billion and the industry is now valued at $177 billion. We’re incredibly grateful to be part of a growing industry, and we’re fired up to do more. In 2021, expect CINC to provide more thought leadership and insightful content to support your business plans, including webinars, business templates, and more. Our next major initiative will begin right after the new year, so be sure to stay connected!

CINC Received a Growth Investment from Spectrum Equity

Technology investors are also recognizing the potential within the community association management industry. Spectrum Equity, a leading growth equity firm that invests in internet-enabled software and information services companies, became our first institutional investor in June 2020. This investment bolstered our ability to add five new executives to the team – including CEO Ryan Davis – and supports us in our abilities to continue significant product development. As we continue to grow, we’re focused on creating and developing a team of industry veterans dedicated to working directly with clients and ensuring their success.

CINC Manager Launched

Speaking of product innovation, CINC Manager launched this fall season. Through hefty collaboration with our group of esteemed clients, we developed a first-to-market mobile solution that ensures property managers can do what they do best – work in the field with their boards and homeowners. From processing violations to completing work orders, CINC Manager gives one the ability to manage everything on the go. Product innovation is just getting started here at CINC – in 2021, expect major advancements to web and mobile portals to make your work life easier than ever.

We Celebrated 15 Years

While we have been growing rapidly and have been recognized for our product experience and dedication to service, we wouldn’t be where we are today without the pioneers who had the vision. This year we were honored to celebrate our 15-year anniversary with founder Bill Blanton. Blanton is a third-generation banker and HOA industry expert who acted on his idea in 2005 to create a service-first organization for entrepreneurial-minded association management companies. We were very fortunate to celebrate our anniversary with a socially distant party, recognizing our employees for their contribution and efforts in driving our results.

We are honored that we were able to grow in 2020, and it’s all thanks to our clients, bank partners, vendors, and dedicated CINC employees. As our society continues to rebuild in 2021 and beyond, we will continue our mission to support our clients in their growth efforts. 2021, let’s go!

Duluth, GA / November 20, 2020 / CINC Systems, the largest provider of SaaS-based solutions for the community association industry, marked its 15-year anniversary this month, and the company announced plans to continue its rapid growth.

In 2005, Bill Blanton – a third-generation banker and homeowners association (HOA) industry expert – acted on his idea to create a company that empowers association management companies to grow their business and profitability through a best-in-class software integrated with industry banking partners. With a committed team and banks eager to participate, CINC was launched as the first SaaS-based, all-in-one solution for integrated banking, accounting, and association management needs.

“Our bank partners provide our clients with an opportunity to combine deep banking capabilities inside of the CINC software,” Blanton said. “There is no doubt: CINC wouldn’t be where it is without the commitment to the industry from our bank partners.”

For the past 15 years, CINC has provided hundreds of customers with the tools they need to grow and compete in today’s competitive landscape. The average client that has been with CINC for at least four years has more than doubled their business.

Backed by Spectrum Equity, CINC has undertaken several notable transformations that will allow the company to continue leading the industry. In the past six months, the company has:

• Added five members to its executive team, including a new Chief Executive Officer and Chief Technology Officer. “These are all additions to the team,” said new CEO, Ryan Davis. “The same great team is still here, just bolstered by people with relevant experience to help the industry.”
• Launched apps that support property managers to complete essential tasks in the field, not the office
• Added its first customers in Boston, Virginia Beach, and Seattle
• Developed an enhanced user experience for homeowners’ web portals
• Created a team of industry veterans dedicated to working directly with clients and ensuring their success.

“This company is unique,” Davis said. “What this team built over the past 15 years is truly remarkable. Every customer and partner is listened to; and the team has always reacted with bold innovation. Our goal is to continue with the principles that guided this company and to expand our footprint with industry leading tools as the industry evolves.”

Shea Dittrich, the company’s sales and marketing leader who comes to CINC with an extensive background in real estate software, is excited to share the CINC story. “There is nothing better than seeing business owners get excited about what you are showing them and how quickly it can increase the profitability of their business.”

Continuing to innovate in collaboration with its clients and partners, CINC has several new announcements slated for start of 2021.

“We are well positioned to stay at the forefront of industry-leading innovation because we listen to our customers and have a team of developers that understand this space and what the customer expects.” said Peter Yang, CINC’s Chief Technology Officer.

“Even though we’ve grown tremendously in the past 15 years, we’re still driven by the entrepreneurial spirit of Bill and our founding customers,” Davis said. “It’s enabled us to constantly push new boundaries and search for opportunities to

Duluth, GA, November 2nd, 2020— CINC Systems, the largest provider of SaaS solutions for the community association industry, launched a first-of-its-kind multi-device app that transforms the way property managers can manage time-consuming, day-to-day operations while working on site.

CINC Manager – available on all iOS and Android devices – supports property managers to complete nearly all tasks while they are out in the field. This includes administering violations and inspections, creating, editing, and modifying work orders, viewing architectural requests, and communicating in real-time with homeowners.

While CINC Systems has always provided its customers with the ability to view, update, and create new violation inspections and work orders, the new CINC manager app adds:

• The ability to create and manage all work orders and violations in real time while on-site
• Real-time communication for board, vendor, and homeowner correspondence so one can share pertinent information with the click of a button
• The ability to access closed violations and work orders and review the status of any ACC requests to help one make informed decisions during inspections
• Search functionality to review properties, violations, work orders, and ACC requests
• A redesigned work order experience that includes pre-approved vendors, streamlining the vendor assignment process

“It’s a game-changer,” said Brad Van Rooyan, President of the HomeRiver Group in Tampa, Florida. Van Rooyan was part of a group of CINC customers who have been testing the app to ensure it meets their standards in the field. “In the new app, I was able to complete violations in a quarter of the time I used to take, and I’m able to work from anywhere.”

“We invested in developing CINC Manager because of the pain points we heard from our clients,” said CINC Systems Chief Executive Officer Ryan Davis. “With CINC Manager, our clients can now complete everything while working in the field and do what they do best – provide outstanding, timely service to their HOA boards and homeowners.”

“We’re focused on being at the forefront of innovation,” said CINC Systems Chief Technology Officer Peter Yang. “As the first software provider to launch a completely cloud-based association management solution, we’ve always been focused on product innovation that empowers our customers to grow at scale.”

CINC Manager is available on all iOS and Android devices. Follow CINC Systems to stay up to date on new research, insights, and technological innovations that navigate the community management landscape.

Resources:

• Download CINC Manager for Apple here and for Android here
• Learn more about CINC Systems here
• Connect with us on social: LinkedIn, Twitter, and Facebook
• Meet the CINC Systems leadership team here

About CINC Systems

CINC Systems is the largest provider of SaaS solutions for the community association industry. Founded in 2005, CINC Systems became the industry’s first Internet-based integrated accounting and property management system. CINC Systems is backed by founder Bill Blanton, a third-generation banker, and Spectrum Equity. The company serves more than 16,000 homeowners associations and 2 million homes. Learn more at www.cincsystems.com.

New executives include Ryan Davis as Chief Executive Officer and Shea Dittrich as Senior Vice President of Sales and Marketing

Duluth, GA, June 3, 2020 — CINC Systems, the largest provider of SaaS solutions for the community association industry, announced that it has received a growth investment from Spectrum Equity, bolstered its executive team and launched an investment fund to support its customers’ growth.

The investment from Spectrum Equity, a leading growth equity firm investing in internet-enabled software and information services companies, will support CINC Systems’ product innovation and expand its sales and marketing efforts. Spectrum is CINC’s first institutional investor.

CINC Systems serves approximately 16,000 of the estimated 350,000 HOAs in the U.S. CINC-served communities total nearly 2 million homes. About 25% of the American population lives in a community association and more than 60% of new housing built for sale is within associations. CINC Systems has clients in 26 states and, through its 18-bank partner relationships, in more than 100 partner banking branch locations.

Ryan Davis, a seasoned technology executive with experience delivering growth solutions to small- and medium-sized businesses, joins CINC Systems as Chief Executive Officer. Ryan joins from RentPath, where he was Chief Product and Marketing Officer and oversaw the multifamily real estate marketplace’s expansion into multiple new business lines. He’s a former Weather Channel executive and McKinsey & Co. consultant.

“CINC has grown tremendously in recent years because of its technology, institutional knowledge and customer service.” Davis said. “We will continue the company’s rapid growth, while strengthening our banking partnerships and telling our story to the many property management companies who don’t yet know how CINC can help them grow and position them for long-term success.”

Shea Dittrich, most recently of Nexus and the former Vice President of Marketing for CoStar Group, joins CINC System as Senior Vice President of Sales and Marketing. Former CEO Robert McCullar will remain on the executive team as Chief Operating Officer.

“No other solution closes the gap between banking and accounting like CINC. The resulting efficiency and scalability, when combined with our management platform, are transformational for our customers,” said CINC Systems Founder and Chairman Bill Blanton. “We’re excited to partner with Spectrum Equity and benefit from its deep expertise in growing SaaS businesses, as well as domain knowledge of both fintech and real estate software. With strengthened resources and an expanded leadership team, we are better positioned to drive future growth and continued innovation.”

CINC Systems has designed and developed products from the ground up, specifically to serve the needs of association management companies. This approach combines association accounting and management solutions into a single software program that provides CINC clients with association management systems, cloud accounting, and integrated banking options—all in one place. The intuitive product suite has resulted in a loyal client base with strong growth and customer retention.

“Ultimately, clients serve as the foundation for all of CINC System’s business initiatives,” said Mike Farrell, Managing Director at Spectrum Equity. “The company’s earliest clients provided it with the feedback and collaboration to develop software that solved their specific challenges. Since then, CINC Systems’ client base has continued to be a critical source of new product ideas. We are thrilled to support the team as the market opportunity for CINC and its customers only continues to grow.”

As another mechanism to enable the growth of community association management companies seeking to expand, Blanton announced this week the public launch of a sister company, CINC Capital. The fund, created by Blanton, includes a portion of the proceeds from Spectrum Equity’s investment in CINC Systems, provides capital and strategic counsel for community associations management companies to acquire other small- to medium-sized community association management companies across the United States.

CINC Capital has a unique blend of community association and banking expertise. It expects to fund 15 to 20 transactions a year and has already completed several before its public unveiling this week.

In conjunction with Spectrum Equity’s investment, Mike Farrell of Spectrum Equity has joined CINC Systems’ board of directors. Also joining are Robert Petrie and Chris Trower. Petrie is the CEO of Origami Risk and an industry veteran with more than 20 years of operating experience. Trower is the founder of Electric Law and has more than 40 years of experience as counsel to companies and as an operator and board member.

Financial terms of the transaction were not disclosed.

About CINC Systems

CINC Systems provides transformational technology and services for the community association industry, redefining the way its clients and partners do business. Founded in 2005, CINC Systems became the first Internet-based integrated accounting and property management system for the community association industry. Since its founding, CINC Systems has experienced steady growth, with clients in 26 states and over 100 partner banking branch locations. Learn more at www.cincsystems.com.

About Spectrum Equity

Spectrum Equity is a leading growth equity firm providing capital and strategic support to innovative companies in the information economy. For over 25 years, the firm has partnered with proven entrepreneurs and management teams to build long-term value in market-leading internet-enabled software and information services companies. Representative investments include Ancestry, Bats Global Markets, Definitive Healthcare, GoodRx, Lynda.com, Origami Risk, SurveyMonkey, Trintech and Verafin.

For more information, including a complete list of portfolio investments, visit www.spectrumequity.com