Effective Date: December 13, 2023

Last Reviewed: December 13, 2023

CINC Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY.

CINC Systems, LLC and our affiliated companies (collectively referred to as “CINC” or “we,” “us,” or “our”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it (“Privacy Policy”). By accessing our website or mobile application, including any products and services offered on or through our website or in the course of doing business online or offline (collectively, our “Services”) or any subsite, subdomain, or successor site, or any mobile application which links to this policy (collectively, our “Website”) or otherwise engage in any business with us online or offline (collectively, our “Services”), you agree to this Privacy Policy. If you do not agree with all of the terms, conditions, and practices set forth below, do not access the Website or use our Services. By submitting personal information to us, you give us permission to receive it, review it, edit it, store it, disclose it, and use it for the purposes described in this Privacy Policy.

This Privacy Policy describes the types of information we may collect from or about you or that you may provide when you visit the Website or access our Services and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to the information we collect on the Website, during the course of providing our Services, and in email, text, or other electronic messages between you and us. This Privacy Policy does not apply to any Services that do not display or link to this Privacy Policy or that have their own privacy policy statements. Additionally, this Privacy Policy does not apply to any external third-party websites that may be linked to the Website.

Information We Collect About You and How We Collect It.

By which you may be personally identified, such as your name, address, email, telephone number, and banking information.
About you individually which does not identify you; and/or.
About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information directly from you when you provide it to us and automatically as you navigate through the Website or our Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information We Collect

“Personally identifiable information” (information that can be used to uniquely identify or contact a single person); and
“Non-personally identifiable information” (technical or demographic information that does not identify you personally).

Examples of Personally Identifiable Information Collection:

We may collect your first and last name, email address, mobile phone number or other information when you register for our Services and create an account.
We may collect certain information about your family members if you add your family or household to your account.
We may collect personal information you submit to us, such as your name, phone number, and email address when you contact us.
We may collect your first and last name, mailing address, and payment information (such as credit card number and expiration date) if you make a payment on the Website.

Examples of Non-Personally Identifiable Information Collection:

Log Information: We automatically collect and store details in our server logs, including how you use our Service, pages viewed, date and time, device information, browser type and language, referral source, and system activity.
Demographic Information: Gender, age, or ZIP code used to personalize Services and analyze trends. Aggregated data is also non-identifiable.
Location Information: Collected via IP address, GPS, or other sensors to determine your actual location.
Usage Information: How you navigate and interact with the Website or Services.
Feedback Information: Survey responses or other feedback about the Website and our products and Services.

Automatic Data Collection Technologies:

Cookies: Small files stored on your device. You can refuse cookies via browser settings, but this may affect access to parts of the Website.
Flash Cookies: Local shared objects not managed by browser cookie settings.
Web Beacons: Small electronic files embedded in pages or emails to track visits, opens, and related statistics.

How We Use Your Information

Personally Identifiable Information:

Offer you the products and Services you request.
Process and complete transactions and send notices about your transactions.
Create or offer content relevant to you.
Register you as a member and develop your profile for personalized features.
Alert you to updates and new Services.
Improve user experience.
Understand how you use our Website or Services.
Identify you as a content provider.
Contact you in response to communications.
For any other legitimate business purpose not prohibited by law.

Non-Personally Identifiable Information:

We use non-personally identifiable information to understand usage patterns and improve functionality of our Website and Services.

Disclosure of Your Information

Personally Identifiable Information Disclosures:

To activate and maintain your account.
To carry out transactions you authorize.
To respond to your inquiries and comments.
To send information about us or our Services.
To support third-party service providers who help us maintain our products and Services.
To comply with legal obligations, protect rights or property, or act in urgent safety situations.
As part of corporate reorganization, merger, or sale of assets.
With your consent or direction.
To track and analyze aggregate usage.
To maintain security and prevent fraud.

Non-Personally Identifiable Information Disclosures:

We may disclose non-personally identifiable information for any purpose allowed by this Privacy Policy or applicable law.

Choices About Your Information

Tracking Technologies: You can refuse browser cookies or manage Flash cookie settings via browser controls, but this may limit Website functionality.
Marketing Communications: To opt out of marketing emails, click “unsubscribe” in any marketing email or contact us at compliance@cincsystems.com.

Accessing and Correcting Your Information

You may request access to or correction of your personal information by contacting compliance@cincsystems.com. We will verify your identity before granting access.

Data Security

We implement measures such as firewalls and secure server software to protect your information. However, no system is completely secure. You are responsible for maintaining the confidentiality of your passwords and account information.

Retention and Deletion

We retain personal information as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Residual copies may remain in backup systems.

Children Under 13

Our Website and Services are not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have, we will delete it. Contact us at compliance@cincsystems.com if you believe we have collected information from a child under 13.

Third-Party Sites

We are not responsible for the privacy practices or content of third-party websites linked from our Website. We recommend you review their privacy policies before providing any personal information.

Do Not Track Signals

CINC does not respond to DNT signals. Some third parties may track your browsing activities; you can opt out via industry opt-out pages such as the Digital Advertising Alliance or the Network Advertising Initiative.

Notice to California Residents (CCPA)

This section applies to California residents and complies with the CCPA. Defined terms have the same meaning as in the CCPA.

Information We Collect (Last 12 Months):

Identifiers: Name, address, email, IP address, etc.
Customer Records: Financial information, insurance information, etc.
Commercial Information: Purchase history.
Internet Activity: Browsing history, search history.
Geolocation Data: Physical location.
Sensory Data: Audio, visual information.
Inferences: Preferences, characteristics.
Sensitive Personal Information: Account credentials, precise geolocation, etc.

Sources include you directly, observations of your actions, service providers, business partners, government entities, social networks, and data brokers.

Use of Personal Information:

Fulfill your requests and transactions,
Provide and develop our Site, products, and Services,
Manage your account and prevent fraud.
Support customer service and inquiries;
Ensure security and integrity of our technology assets.
Conduct internal research and quality assurance.
Provide marketing and analytics services (excluding cross-context behavioral advertising without opt-in).

Disclosure for Business Purposes:

We may disclose personal information to affiliates, service providers, business partners, government entities, social networks, and data brokers under confidentiality obligations.

Sales and Sharing:

We do not sell personal information. We may share it for marketing and customer acquisition with affiliates, service providers, business partners, social networks, and data brokers, but not sensitive personal information for cross-context behavioral advertising.

Your CCPA Rights:

Right to know what personal information is collected, used, shared, or sold.
Right to delete personal information (subject to exceptions).
Right to correct inaccurate personal information.
Right to opt out of sale or sharing (click “Do not sell my personal information” in the footer).

To exercise these rights, call 1-855-943-8246 ext. 2138 or email compliance@cincsystems.com. We will verify your identity before responding.

Response Timing and Format

We aim to respond to verifiable consumer requests within 45 days. We may extend by an additional 45 days with notice.

No Discrimination or Retaliation

We will not discriminate or retaliate against you for exercising your CCPA rights.

International Users

If you are outside the U.S., your information may be transferred to and processed in the U.S., which may have different data protection laws. By using our Services, you consent to such transfers.

Compliance and Cooperation

We regularly review our compliance and work with regulatory authorities to resolve complaints we cannot resolve directly.

Changes to this Policy

We may update this Privacy Policy to reflect new technologies or legal requirements. We encourage you to review it periodically. Changes become effective when posted.

Contact Us

If you have any questions or comments about this Privacy Policy, contact us at:

Phone: 1-855-943-8246 extension 2138
Email: compliance@cincsystems.com