The associations your company manages need rules to maintain community property values and thereby your investment. When someone moves into a neighborhood governed by Covenants, Conditions, and Restrictions (CC&Rs), he or she agrees to abide by the regulations established and enforced by your associations’ boards.
When a community member violates one of these rules, your property manager cites the breach and issues a penalty or a warning requiring corrective action. Without automated software, your managers must manually send out a written notice with violation photographs, calculate fines, and stay on top of violation escalations. Multiple violations from various residents only compound this task.
Give your property managers the foundation for effective violations management with powerful cloud-based association management software.
Communicate CC&Rs to Homeowners With Dedicated Portals
Ensure your managers communicate community rules and violation penalties to your associations’ residents. This can prevent violations before they happen. By utilizing association management software with a dedicated homeowner portal, association CC&Rs and other rules are accessible to residents online or through a related mobile app.
This convenient portal helps residents avoid accidental violations and disputes by ensuring they can view the most recent Declaration of CC&Rs.
Association software portals can supply homeowners and board members with direct access to violation status and information. Additionally, a built-in violations module streamlines violations management by keeping photos, communications, copies of notices, and related documents in one centralized location.
Automation Empowers Your Property Managers to Do More With Less
As your management portfolio grows, your team must take on more responsibilities. Many of these are repetitive and time-consuming duties related to violations management.
Association management software can simplify the violations management process by automating the most time-consuming chores. Automation allows your managers to oversee more communities without worrying about:
- Violation notices — Association management software with a built-in violations module can create and print violation letters, auto-filling homeowner details, and calculating applicable fees.
- Escalations — Automatically escalate violations with software that keeps track of timelines. Unresolved violations are routinely bumped to the next level of enforcement after a specified time.
- Inspection results — Inspections are often necessary to ensure CC&R compliance. Implementing association management software eliminates the need to process reports manually. Your property managers can upload the inspection report via a mobile app from the inspection site. The document is available instantly to your board on their dedicated portal.
- Monthly management reports — Generate monthly open violations lists automatically to provide your board with details and status updates for each case.
Operational transparency fosters homeowner trust. By offering homeowner portals and equipping your management team with cutting edge methods to handle violations management, your associations will be happier and run smoother.
