Turning Hours Into Impact: How The NABO Group Uses Cephai+ to Scale Smarter

In community management, growth can create operational challenges, especially when your company is scaling at the pace of The Nabo Group, which has increased its headcount more than tenfold since its founding in 2022.

For the Nabo Group, whose name fittingly means neighbor in Norwegian, expanding rapidly while staying true to their mission of personal, proactive service meant finding a better way to work. Nabo became one of the earliest adopters of Cephai+, CINC’s next-generation AI platform, transforming time-consuming processes that once took days into automated workflows completed in hours (or less).

Automating What Matters Most

Manual workflows don’t scale. Invoice approvals, reconciliations, and board packet preparation risked slowing NABO’s momentum and straining team bandwidth.

With Cephai+ (white-labeled internally as NICO), Nabo’s managers now save an estimated two hours every day. Instead of spending time on data entry, they can focus on building the relationships and responsiveness that set the company apart.

“It’s going to streamline a lot of our processes and services and limit the burnout of employees and management companies,” says CEO Tyler Hawes.

Results That Add Up

Since implementing AI-powered workflows, NABO has already seen measurable gains:

$45–65K saved in annual labor costs by eliminating manual invoice coding
$12,000 per year saved by eliminating separate board packet prep software
8 hours per week saved per manager—an entire workday!

These efficiencies are proving critical as NABO expands into new markets across Washington DC, Maine, Colorado, Texas, Arizona, and beyond.

A Roadmap for Smarter Growth

Nabo has always embraced a tech-forward approach—leveraging custom APIs, CINC’s pilot program, and feedback to help shape how Cephai+ evolves.

See the Full Story

Discover how Nabo uses AI to save time, reduce errors, and fuel nationwide growth—without losing their “neighborly” touch. In the full case study, CEO Tyler Hawes shares firsthand insights on making AI work in the real world, from building a clear vision to driving adoption across daily operations.

👉 View the case study here, and explore how Cephai+ can help transform your operations.