Ah, sweet summertime. Long days, backyard BBQs, and the sound of kids splashing in the neighborhood pool. But the season isn't quite so serene if you're a community manager or HOA board member. Between amenity reservations, resident questions, pool rule enforcement, and vendor coordination, summer can feel less like a break and more like a tidal wave.
At CINC Systems, we get it. And we’re constantly looking for ways to make things easier.
Last summer, our HOA AI solution, Cephai, answered thousands of common homeowner questions—from “How do I get a pool key?” to “Is there a lifeguard on duty?”—dramatically reducing contact volume and giving community managers a chance to come up for air.
With the addition of ONR’s industry-leading tools, now fully integrated into our all-in-one platform, managers have even more ways to stay afloat during the busiest season of the year. From streamlined amenity booking to seamless communication, here’s how our all-in-one platform helps tame the summer chaos and keep communities running swimmingly.
Think of Cephai as your first line of defense against a flood of pool-related questions. Homeowners get instant answers to things like:
“Where do I get a pool key?”
“Is there a lifeguard on duty today?”
“How do I reserve the cabana?”
This frees up community managers from playing customer service all day, letting them focus on more engaging, high-impact work.
Thanks to built-in service requests and communication tools, managers can keep everyone in the loop without breaking a sweat. Need to send a reminder about swim-at-your-own-risk hours? Or update residents about pool maintenance? It’s a few clicks away.
No more chasing people down or answering the same question twelve times.
From Memorial Day splash parties to July 4th cookouts, summer is the peak social season. Our platform includes community calendars and event tools that make it easy to plan, promote, and coordinate gatherings. Residents can RSVP in the app and get automatic updates, helping build a stronger sense of community without the logistical headaches.
Want to add new lounge chairs? Considering a poolside renovation? With built-in eVoting, you can bring the whole community into the conversation. Residents vote directly from their phones, and decisions get made faster, with total transparency.
Pool rules aren’t just for show, and they shouldn’t just live on a sign. Managers can upload safety protocols, emergency procedures, and health guidelines to the platform, making them instantly accessible to staff and residents. Regular reminders help keep everyone safe, informed, and responsible.
Avoid the chaos of overcrowded pool decks with our easy-to-use amenity booking system. Residents can easily reserve their preferred time slots, reducing stress and ensuring a better experience for everyone (especially the VP of Pool, who used to get stopped mid-jog with requests).
With the merger of CINC and ONR, we're building the future of HOA and community management. We're combining CINC's best-in-class AI and accounting tools with ONR's beautifully simple resident experience to create something even better.
This summer might be packed, but it doesn't have to be overwhelming. With the right tools, community managers can actually enjoy the season—and maybe even take a vacation day or two.