Craig Courtney – Sequoia Management

Video Transcript

My name is Craig Courtney. I’m with Sequoia Management at a Chantilly Virginia.

I’m the executive vice president of operations. We were using a software back in the early 2000s, that we were back in the late 1999 s and realized that it was not 2k compliant. And so we started on a search and had kind of decided on another software package. And at the time our auditors, the auditors were in our office doing audits, and we asked them what they thought of different software and they mentioned that they had been dealing with CINC out of some with some associations in Texas.

And so they highly recommended it. We looked at it really liked the web-based portion of CINC. And after about six months of investigating it, we made the move back in 2009. When we went to CINC, nobody else in Northern Virginia used CINC and that was one of the reasons it was very attractive to us, is we wanted to be a trendsetter and ahead of the curve. And I think people have since said, oh and I understand you’re using that new CINC software. All be it that it’s not so new anymore, but it’s getting the word out there.

I think the technology factor is critical. More than maybe from a pure application standpoint that the management company level the feedback we hear from clients is all about technology. And so anything that we can do whether the technology benefits us as a management company or the community as a homeowners association. I think everybody’s of and in the mindset to move forward in recognizing where the digital age is going. It’s just been a great move for us at Sequoia Management and it certainly has made our jobs more effective, more efficient. You know, and so, anytime I get an opportunity to brag about the product that we thought was wonderful in it that’s proven itself to be that way I have it jump on that opportunity