In order to continue to grow and stay competitive, Cindy Norris knew that CEPCO needed a change. As Director of Accounting, she saw first-hand the multiple inefficiencies in CEPCO's software solution. To continue adding more to CEPCO's portfolio, they needed to drastically improve productivity in the office and communication in the field. Norris lead the charge in switching CEPCO to CINC. Since the switch, the company has enjoyed tremendous growth without adding tremendous headcount.
Once Cindy made the move to CINC, she noticed right away the difference in service. "The onboarding process was very personal. I completed a training session on site at CINC's Georgia headquarters, and their Director of Customer Success visited our office for a week to complete onboarding."
While onboarding was a breeze for CEPCO, the results were even more significant. CEPCO increased its number of doors by more than 3,000 in the first four years, and since 2012 has grown by 36 percent. Even with this growth, they have only increased its accounting team by 17 percent. But the biggest success story of CEPCO comes from Cindy herself. As a result of CEPCO's growth and improved workload efficiencies, Cindy purchased the company in 2019.
"CINC has been a tremendous factor in our success. We work with greater ease, efficiency, and communication. Since switching to CINC, I have never looked back."