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ONR Survey Module – Best Practices, Capabilities & Recommended Use Cases

A complete guide for Analysts and Support Teams to confidently position the ONR Survey Module, set proper expectations, and recommend the best survey strategy for communities.

Best Use Cases (Recommended Today)

The current ONR Survey Module performs best for:

  • Community feedback surveys
  • Project prioritization polls
  • Communication preference surveys
  • Satisfaction / rating surveys
  • Material alteration concept voting (with images)
  • Simple Yes / No owner polls
  • Building-specific or targeted group surveys

Ideal Survey Length

  • 1–5 questions: Best engagement
  • 6–10 questions: Acceptable depending on audience
  • 10+ questions: Participation often declines

Current Capabilities

The current module supports:

  • Multiple choice questions
  • Yes / No questions
  • Rating / preference style questions
  • Image attachments to answer choices
  • Publishing to all users or selected groups
  • Participation tracking by user
  • Exportable results by question
  • Owners can respond via desktop or mobile
  • Users may return and update responses (latest response retained)

Current Limitations

The current version has several important limitations:

  • Each question functions as its own separate ballot / submission
  • Owners submit responses one question at a time
  • Confirmation receipts may generate per question
  • No single-page “answer all then submit once” survey flow
  • Long surveys can feel repetitive for users
  • No advanced conditional logic
    • Example: If Yes → Show Question 2
  • No robust open-text / narrative survey experience
  • Not ideal for highly complex governance ballots

Internal Recommendation

When requests exceed 10 questions or require advanced logic, consult first before recommending surveys.

Best Practice Guidance:

Use ONR Surveys when the goal is:

  • Fast owner feedback
  • Clear participation reporting
  • Visual concept voting
  • Operational sentiment gathering
  • Short, easy engagement campaigns

Use consultation when the goal is:

  • Large questionnaires
  • Multi-section ballots
  • Advanced workflows
  • High-complexity governance initiatives

Good News / Upcoming Enhancements

A redesigned and more modern Survey Module is actively in development and currently targeted for later this year (2026).

Planned improvements are expected to enhance:

  • Usability
  • Flexibility
  • Survey flow
  • Overall owner experience