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How to Update a Homeowner’s Information

Updating a homeowner’s information is useful when they have a new email address, when you need to correct misspellings, or when their billing or mailing address has changed.

Step 1 – Access the Directory 

  1. Go to My Community
  2. Select Directory
  3. Locate the homeowner using their name or address

Step 2 – Edit Homeowner Details 

  1. Once you find the homeowner, click the pencil icon
  2. This will display all the information associated with that user. 
  3. Update the necessary fields (email, name, address, etc.). 

 

Step 3 – Save Changes 

After making the updates, click Update User to save the changes. 

 

📧 Need Help? 

If you encounter issues or need additional assistance, please contact our support team at: 
HOAstsupport@cincsystems.com