How to Remove an Admin & Add an Admin
This guide provides you with clear instructions on how to create and remove an admin from your association’s platform.
1. Lets begin by removing an admin!
💡 When to use this:
- A manager or admin is no longer part of the association.
Step-by-Step Guide:
Step 1: Go to My Community > Directory.

Step 2: Use the search bar to find the admin.
- Type their first name or last name (without spaces).
Step 3: Once you locate the admin, click the red trash bin icon next to their name.

Step 4: Click Confirm that will complete the action.
The admin will now be removed from the directory.
2. Lets continue to learn how to add an admin
Step-by-Step Guide:
Step 1: Go to CM > Create New User.

Step 2: Enter the required details for the new user:
- First Name
- Last Name
- Primary Email Address
Step 3: From the Role dropdown, select Admin.

Step 4 (Optional): If your association has the Groups feature enabled:
- Click “Selected Group(s):”
- Choose “Select All”
- Then click “Select Groups.”

Step 5: Check the box that says “Check if this user should be emailed an invitation.”
Step 6: Once all fields are complete, click Create User.
The new admin will now be added and, if selected, will receive an email invitation.

💡 Need Help?
If you encounter issues or need additional assistance, please contact our support team at:
📧 HOAstsupport@cincsystems.com