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How to Remove an Admin & Add an Admin

This guide provides you with clear instructions on how to create and remove an admin from your association’s platform.

1. Lets begin by removing an admin!

💡 When to use this: 

  • A manager or admin is no longer part of the association. 

Step-by-Step Guide: 

Step 1: Go to My Community > Directory. 

Step 2: Use the search bar to find the admin. 

  • Type their first name or last name (without spaces). 

 

Step 3: Once you locate the admin, click the red trash bin icon next to their name. 

Step 4: Click Confirm that will complete the action. 

The admin will now be removed from the directory.

 

2. Lets continue to learn how to add an admin

Step-by-Step Guide: 

Step 1: Go to CM > Create New User. 

Step 2: Enter the required details for the new user: 

  • First Name 
  • Last Name 
  • Primary Email Address 

 

Step 3: From the Role dropdown, select Admin. 

Step 4 (Optional): If your association has the Groups feature enabled: 

  • Click “Selected Group(s):” 
  • Choose “Select All” 
  • Then click “Select Groups.” 

Step 5: Check the box that says “Check if this user should be emailed an invitation.” 

 

Step 6: Once all fields are complete, click Create User. 
The new admin will now be added and, if selected, will receive an email invitation. 

💡 Need Help? 
If you encounter issues or need additional assistance, please contact our support team at: 
📧 HOAstsupport@cincsystems.com